I Watched WTA TV. My Thoughts

by Karen

After months of silence and fans sitting around and waiting to find out where they can watch the WTA product, they were rewarded for their patience with the announcement of the launch of WTA TV.  At the time of writing, I have subscribed to this online streaming service and I am currently watching Mertens and Krunic battle it out in Bastad, Sweden.

A few years ago I wrote a piece in which I called on the WTA to launch its own tv service.  I posited the view then that outlets like Tennis Channel were holding the WTA to ransom by neglecting to show its product and asking fans to pay extra to watch the WTA by subscribing to TC Plus, Tennis Channel’s online streaming platform.  Many tennis fans, especially those in the US not only had to pay extra on their cable or satellite network to get Tennis Channel, but then they had to pay more money just to get to see the women.  To compound matters even more

So as a public service to all the tennis fans out there, I have taken it upon myself to review WTATV.  As part of the review process, I have done the following:-

  • Checked App availability on iOS
  • Checked App availability on Android
  • Checked browsers (Chrome, Firefox and IE)
  • Reviewed the various features on the site itself

App Availability

As at the time of writing this piece (between 27 and 31 July), the WTATV app is not available as an app.  I have checked on my iPhone and my Samsung and it is not available as an App.  I have also asked the question of tennis fans on social media and I can confirm that as of now there is no app.  The WTA website indicates that WTA TV is available on your mobile phone, tablet and computer, however, when you click the images on the site it does not take you to an app. As a matter of fact it takes you nowhere.

Browsers

The big complaint that I have received from many fans is that the WTA TV site has been marked as a phishing site and that you should not plug in your credit card information as it will get stolen.  I have told folks that I got the website by clicking the WTATV link on the WTA website and it took me straight to the web page where I was able to sign up.  Unfortunately, over the weekend, I checked all three browsers and this is what I am getting.

Internet Explorer

 

Firefox

00749802.DOC

 

Google Chrome

00749800.DOC

I note that you cannot just input wtatv.com or https://wtatv.com in your browser window and get to WTATV.  You will either have to search for it and then either enter through the WTA website or scroll down to the site itself, as I did in this test.  Surely, there can’t be that many WTATV sites around.  The WTA should do more to ensure that the site is easily found on all search engines and that it is not blocked as a phishing site to most web blockers.

This leads me to the biggest issue that I have with the service so far, the fact that one cannot access the site via an app.  The WTA has had the better part of a year to get this done.  The WTA surely did not decide to drop TennisTV and launch its own web based service.  It must have had meetings with website designers as well as persons in the know about how to launch a product that would be the face of women’s tennis.  To not even have an app either in development or indeed ready to launch is yet another indictment on Steve Simon and the WTA and its intention regarding women’s tennis.

Features

One of the things that I was expecting to see more than anything on WTATV were historical matches.  It did not need to go back to the start of women’s tennis, but it would have been nice if the WTA had some of its classic matches.  On the TennisTV website, one can watch classic ATP tennis matches that go back all the way to 2001.  It would have been nice if the WTA TV site at least provided classic matches for the last 5 years of the WTA. Some quick pointers on what is available. Under the features tab, there are interviews with the players from various tournaments during the course of this year.

Live

I like the fact that under the matches that are going to be shown live, there is a count down clock which tells you how long until you can watch matches.  For those of us who live outside the US, it is sometimes hard to know when matches starts in the different US time zones.  This is quite helpful.

On Demand

Under the On Demand tab, you can find match highlights for most of the WTA events that have been held this year.

Tournaments

Under this tab is a Q&A on what tournaments are available.  If you have no idea of the various WTA events, this is as good a place as any to get started.

Verdict

All in all I am about 50% happy with the site.  I wish there was more in terms of classic matches, and more archival information.  The Q&A which is posted on the site is as unhelpful as anything I have ever come across.  It would bode the WTA well to look at the spelling errors on the website, especially in the Q&A section.

As one of those people who have always been of the view that the WTA should have its own dedicated television channel and streaming service, I am quite happy that it has finally done so. I know a lot of tennis fans are of the view that they should not be paying 2 different sums of money in order to watch either men’s or women’s tennis, unfortunately, that is the word that we now inhabit.  One can only hope that the powers that be in tennis will at some point get their lives together and realise that at no point should tennis fans have to spend at a minimum US$150.00 per annum just to be able to watch tennis.

Tournaments This Week

The Tour as most folks know kicks off the US Open Series which is apparently without a title sponsor this year.  This week we get to see for the first time matches from Day One at the Citi Open, which features Simona Halep as the top seed.  On the other side of the country, is the Premier level Bank of the West Classic, which sees Garbine Muguruza as the top seed.  Both tournaments have the requisite big names, some of whom will be looking to jump start their seasons with a much a much needed win.

Also returning to the Tour from a hip injury is Maria Sharapova, who will be competing at the BOTW courtesy of a wild card.

Victoria Azarenka who was also scheduled to compete at the BOTW has withdrawn due to a viral illness.

 

 

 

Anyone Up for Some Tennis

by Karen

This morning, I received the below email from bet365.com

“We are contacting you to advise that you have funds in your bet365 account. As stated in our Terms and Conditions, your account will be subject to an ongoing administration fee which will be deducted 28 days from now and every 28 days thereafter until your balance reaches zero. No further charges will then be applied.  To avoid this fee simply log back into your account and place a bet, make a deposit or withdraw your full balance. Please note, we will need to verify your account before you are able to withdraw. The easiest way to do this is to log into the bet365 website, select Services in the top right corner, click on Members, choose My Account and select Know Your Customer (KYC). If you have forgotten your login details, refer to the Lost Login also in the top right corner of the website. If you have any questions regarding this please see our Terms and Conditions, or alternatively Contact Us to speak with a member of our Customer Service team.”

I have had a bet365 account for going on 10 years.  I don’t gamble but I find it to be one of the best ways to watch tennis, especially tennis that is not streamed in the US.  It is a very safe site.  I was referred to it a few years ago by one of my tennis buddies that I met on the old Tennis World chat room (thanks Cracked Gem).

When I first got this account, I deposited my US$10.00 and it stayed there for months at a time with no problem.  Then they started to take administrative fees if they perceive that there is no activity on the account.  As you can see, activity has to include betting or topping up your account.  I will be topping up my account before the expiration of the 28 days and unfortunately, it seems as if I will have to continue topping up my account every 28 days in order not to lose the benefit of the live streaming on this site.

Why am I writing about this?

We are entering the time of the year when the Tour moves from Europe and settles in North America.  There are a great many big tournaments coming up, and while the men’s Tour will have the benefit of TennisTV, the WTA Tour will be languishing in now you see me, now you don’t hell. Fans of the WTA will have to either follow the hot shots from the WTA Twitter handle or log on to illegal streams (if they even exist any more) to try and see the women over the course of this  summer.

Unless I missed it,  I have not seen any statements issued by the WTA and its missing CEO since he came out defending Sharapova for not getting a WC into the French Open.  At some point in time, either Mr. Simon needs to let us know where streaming rights for the sport has reached, or he needs to relinquish what is no doubt a high paying job with lots of benefits.  The consumers, i.e. the fans, have  become disgruntled and it is affecting how fans see the women’s game.  If this were any other industry, surely Mr. Simon would now be out of a job.  Surely, someone, somewhere would be held accountable for what can only be described as a debacle in relation to the disappearance of the WTA product from the airwaves.

The USO Series will be starting soon. The tournaments are currently advertising the big names who will be competing in the various tournaments.  It makes no sense that they are doing this, when fans far and wide, who absolutely adore the women’s game, are left wondering well how do I get to see so and so play if I can’t pull up a stream.  Surely the WTA owes its millions of fans an explanation. Surely the journalists who cover this sport must  force Mr. Simon to come to the table and tell the fans the truth about the lack of visibility of the WTA.  Surely someone somewhere cares about tennis fans.

I did a recent survey amongst tennis fans and one of the biggest concerns that arose from that survey is the fact that people want to see more tennis on tv.  What was even more surprising about that survey is the fact that most people preferred the women’s game over the men and thought the women’s game had better storylines than the men, despite most fans not being able to tell what is the WTA’s current marketing campaign (for what its worth, I have checked the WTA’s website, but I can’t find any evidence of their current marketing campaign).

Women’s tennis is a literal gold mine.  It hurts to see people who have been put in power over a product that sells itself, do so much harm to the product.  I know that folks like David Kane and Courtney Nguyen have done yeoman’s service to get women’s tennis to the forefront of people’s minds.  The WTA has won the social media war as both persons are engaging and have used Twitter, Facebook, and Instagram to promote the women’s game.  The women themselves have also embraced social media and have added their names to issues that affect women, most especially, Madison Keys’ effort against online bullying.

With all the women doing their best to ensure that the Tour is relevant, and popular, it is even more disheartening when you can’t get to see them at all.

Steve Simon it is time to either put up or get the hell out.

 

US Open Series

Hello fans of tennis. It is that time of year again when the women of the WTA begin competing in the US Open Series, culminating in the last major of the year, the US Open.

To those who do not know, the USO Series is a series of events during the US hard court season which traverses the United States. There are usually 4 events, Stanford, Los Angeles, Cincinatti and Toronto/Montreal. The winner of the USO Series gets US$1M and if said winner wins both the USO Series and the US Open, they are guaranteed to double their prize money. Financially it is an incentive to players to play these events. The problem though is that these events happen at the tough end of the tennis season and it usually finds the top players all banged up and bruised. Withdrawals are a part of this time of the season.

In checking the preliminary tv schedules for both Tennis Channel and ESPN, we find that most of the events that feature the women will start airing at the quarter final stage. I believe the same will obtain for the men, save and except for their Masters Series events in Montreal and Cincinatti.

I am aware that there is not a lot of sponsorship going on right now in tennis, and usually when tennis gets to the States for some reason that is when all live streams on the internet go dark. Someone needs to tell tournament directors that whether they live stream their events or not, if people want to come to these events they will come regardless. Nobody likes sitting in front of a computer screen watching tennis, but for those of us who do not reside in the US, would it kill these people to provide live streams for those of us outside the US?

This week, (16 July) I have been fortunate to watch some matches in places like Portoroz (Slovenia Open) and Bad Gastein. Bad Gastein is a clay court event and while I was quite happy to watch the live stream, my experience was not pleasant as the camera angles were set in such a way that it made for poor viewing. Portoroz was a very good event and I now have a new fave in Polono Hercog.

One thing that I noticed from those 2 events that I have been watching this week is the lack of grunting/screaming. However, would it kill the announcers to stop referring to these grown women as girls. I cannot recall hearing the men being described as boys. It kind of galls me to hear them talking about married women who are currently on Tour and playing as girls.

There are some intriguing story lines coming up during this summer hard court season and I will have a post about that showing my list contenders and floaters.